Privacy Policy

Last Updated: January 3, 2025

This Privacy Policy (“Policy”) outlines how Swelltec Plumber Roswell (“we,” “our,” or “us”) collects, uses, and protects the information you provide while using our website swelltecplumberroswell.com (the “Website”) or submitting a quote request through the Website. By using the Website, you agree to the terms of this Policy.

This Policy will inform you about:

• What personally identifiable information (PII) we collect, how we use it, and with whom it may be shared.
• Your choices regarding the use of your data.
• The security measures we have in place to protect your information.
• How you can correct inaccuracies in your information.

Company Information

• Business Name: Swelltec Plumber Roswell
• Business Type: Plumbing
• Phone Number: 770-470-5623
• Main Location: Roswell, GA
• Business Hours: 08:00 AM – 08:00 PM

Information Collection, Use, and Sharing

We collect the information you provide via the Website’s required form fields. This may include your name, email, phone number, and other contact details.

• Use of Information:
  We use your information to respond to your inquiries, provide quotes, or fulfill your service requests.
• Sharing Information:
  We do not sell your information to third parties. However, we may share your information with our Premier Partners (as defined in our Terms of Service) to fulfill your requests. Our Premier Partners may, in turn, share this information with their employees, contractors, agents, or affiliates.

Unless you request otherwise, we may contact you via email in the future to inform you about specials, new services, or updates to this Policy.

Your Access to and Control Over Information

You can opt out of future communications from us or request the following by contacting us at support@tcpacompliance.site:

• Review the data we have about you.
• Correct or update your information.
• Request the deletion of your information.
• Express concerns about how we use your data.

Security

We take strong precautions to protect your information. Sensitive data (e.g., credit card details) is encrypted and securely transmitted. Look for the lock icon in your browser’s address bar and “https” in the URL to confirm secure data transmission.

Access to personally identifiable information is restricted to employees who need it to perform specific tasks (e.g., customer service or processing quotes). All data is stored securely on servers with robust protections.

If you believe we are not adhering to this Policy, contact us immediately at support@tcpacompliance.site.

California Consumer Privacy Act (CCPA)

For California residents, the California Consumer Privacy Act (“CCPA”) provides specific rights regarding personal information (“PI”), including the right to:

• Know what categories of PI we collect and why.
• Access and obtain copies of your PI.
• Request the deletion of your PI (subject to legal exceptions).
• Not be discriminated against for exercising your rights.

For details about PI collection, sources, purposes, retention, and sharing, please refer to the Terms of Service.

Submitting a CCPA Request:
Submit requests via email at support@tcpacompliance.site with your full name, contact information, and details of your request. We will verify your identity and respond within 20 business days.

Authorized Agents:
You may use an authorized agent to submit a request on your behalf. Proof of authorization is required.

Changes to This Policy

We reserve the right to update this Policy at any time. Updates will be reflected by the “Last Updated” date at the top of this page.

For questions or concerns, contact us at support@tcpacompliance.site or call us at 770-470-5623.